Privacy Policy

Privacy & Data Policy
 
Tauro Home Improvements values include but not limited to honesty, integrity, and transparency, that’s why we are reaching out. We have updated our privacy policy and encourage that you read it in full.
Tauro Home Improvements is committed to protecting you and your privacy. This notice defines the personal information that we may collect or obtain from you and how we treat that information. For the purposes of the applicable data protection legislation – we are a data controller in respect of the information we shall collect or obtain about you.. the reason for which is; Tauro as the company determines how personal information is to be processed.
Contact Tauro Home Improvements data controller on 0800 048 5654 or email at enquiries@tauroltd.com if you have any queries about this privacy notice or if you wish to exercise any of your rights in respect of data protection and/or processing. (as detailed below).
 
Who is collecting the data?
Tauro Home Improvements Limited is the company that is collecting all personal and business information in order to process your purchase agreement with us and to retain all relationships with our customers.
 
Why is the data collected?
We have no interest in collecting general data. If we have your personal data, this means that you have applied for a free quote, enquired about products, registered for our news letter on our website or other marketing and advertising purposes.
 
What data is being collected?
In order to provide you with our range of services, we may collect all personal and financial information from several sources:
The information you provide us through online application, by chat, email and/or phone; such as your email address, your name, date of birth, business name and/or personal / business address, your financial information, etc. This includes any third party information such as the names of any additional home owners.
Information from third parties, such as credit reference agencies (Experian, Equifax) and fraud prevention agencies; Information we may learn from the way you use and or manage any accounts from your transactions and/or payments made with us for the product’s supplied. We provide you with a choice where you can use your existing online accounts so that these services will authenticate your identity and provide you the option to share certain personal information with us
such as your name and email address. Services such as this help us verify your identity and help you control all personal information.
 
What is the legal basis for processing the data?
Your request and interest in obtaining our home improvement products supplied, installed or guaranteed by us the company, Tauro Home Improvements Ltd.
 
Will the data be shared with any third parties?
We don’t share any of the data you provide us with any third party. All the data is used for our in-house
purposes only and stored safely within company services.
 
How will the information be used?
The information shall be used in any way necessary by Tauro Home Improvements to process your purchase contract or other requests.
 
How long will the data be stored for?
The data will be stored as long as you interact with our company or until you request to remove it in writing.
 
What systems do we use to store the data?
We use the following systems or platforms that are not under our in-house control to store and maintain all personsl data:
Cloud
Sales Force
Credit Reference Agencies
Banks / Card Payment Systems
Google for Work
 
Head Office
Sugar Mill, Office 2713
Oakhurst Avenue
Leeds
LS11 7HL
 
Contact us by phone at
0800 048 5654
or email enquiries@tauroltd.com
 
Tauro Home Improvements Ltd integrates with the industry’s top providers to ensure quality of service for our customers.
 
All Rights Reserved